2-Hour Virtual Seminar on Mastering Difficult Conversations for Managers

Recorded Webinar | Carolyn Riggins | Jul 23, 2026 | 10:00 AM EST | 120 Minutes


Description

2-Hour Virtual Seminar on Mastering Difficult Conversations for Managers: Performance Improvement Plans (PIPs), Corrective Action and One-on-One Coaching Sessions

In today's fast-paced, high-stakes workplace, leaders are expected to do more than delegate tasks and hit goals-they're expected to build trust, navigate challenges, and develop high-performing teams.

Yet the most avoided (and most impactful) skill in leadership is also the one that makes the biggest difference: having difficult conversations.

Whether it's addressing declining performance, navigating corrective actions, coaching struggling team members, or conducting post-review check-ins, these moments define a leader’s credibility and influence. Unfortunately, too many managers either delay these conversations, mishandle them, or avoid them entirely-leading to disengaged employees, rising turnover, toxic team dynamics, and even legal risk.

This game-changing webinar, Mastering Difficult Conversations for Managers, is designed for frontline leaders, mid-level managers, HR professionals, and executives who are ready to shift from reaction to transformation. You will walk away with not just tools-but real-world strategies, scripts, and systems-to coach your employees toward excellence with professionalism, clarity, and confidence.

In this powerful training, you will learn how to:
  • Lead high-impact one-on-one coaching sessions that uncover employee challenges, create accountability, and support professional growth
  • Address performance issues early with practical tools that reduce risk and build mutual respect
  • Use Performance Improvement Plans (PIPs) and Corrective Action Plans as structured, supportive development tools-not punishment
  • Communicate with empathy, firmness, and clarity-even when the conversation is tough or emotionally charged
  • Document effectively to protect your team, your employees, and your organization
  • Save time and reduce stress by using monthly coaching conversations as the foundation for performance evaluations and behavior management
  • Reinforce a culture of transparency, trust, and growth that empowers your entire team
Imagine a leadership team where no one avoids feedback, where difficult conversations are viewed as opportunities, and where employees actually feel invested in-not overlooked or criticized. That’s what happens when leaders are trained to coach, guide, and communicate with purpose.

This isn’t a generic training. It’s a transformational leadership experience that shifts how your managers lead, how your teams perform, and how your organization grows.
  • Equip your managers to lead with strength and strategy
  • Empower your employees with the clarity and support they deserve
  • Enhance retention, performance, and morale across every department

Register now for this must-attend webinar and unlock the tools to elevate leadership, increase accountability, and transform the way your organization handles performance, coaching, and communication.

Areas Covered in the Session:-

  • Understanding Performance Conversations: Learn how to address performance concerns early with clarity, empathy, and actionable feedback
  • Navigating Performance Reviews: Discover how to prepare, document, and deliver balanced and meaningful performance evaluations that drive growth
  • Delivering Corrective Action Plans: Master the process of issuing verbal, written, and final warnings using proper documentation, tone, and compliance practices
  • Introducing Performance Improvement Plans (PIPs): Explore how to structure and execute a fair, supportive PIP that leads to measurable progress and legal protection
  • Conducting One-on-One Coaching Sessions: Unlock the power of regular coaching check-ins to build trust, monitor progress, and connect performance to development
  • Emotional Intelligence in High-Stakes Conversations: Strengthen your emotional self-awareness and learn how to manage emotional responses-yours and your employee’s-during difficult moments
  • Documentation, Accountability & Legal Readiness: Understand how to create consistent, defensible records and foster a culture of accountability through structured follow-up
Why You Should Attend:-

A manager should attend this training for several compelling reasons:
  • Gain the confidence to address performance issues without fear, delay, or legal risk
  • Learn how to turn uncomfortable conversations into meaningful coaching moments that drive improvement
  • Discover how to use one-on-one sessions to document progress, boost morale, and reduce turnover
  • Understand the power of Performance Improvement Plans (PIPs) as a development tool-not a termination trap
  • Master the art of delivering feedback that is honest, respectful, and actually creates change
  • Walk away with ready-to-use scripts, checklists, and documentation tools to make every conversation count
  • Build a leadership style rooted in clarity, accountability, and emotional intelligence that employees respect and trust
Who Will Benefit:-
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors
  • Anyone in Leadership Role.