Live Webinar | Carolyn Riggins | Oct 23, 2026 | 01:00 PM EST | 90 Minutes 44 Days Left
Description
What happens when the performance problem is not only the employee, but also the way the employee is being managed?
Organizations spend significant time addressing low performance, disengagement, communication breakdowns, turnover, accountability issues, missed expectations, customer complaints, and declining productivity. Managers are often instructed to coach harder, document more, communicate better, and hold employees accountable. But there is one area that is often overlooked: the manager's own leadership habits.
Every manager has habits. The way they communicate, delegate, correct, listen, recognize, follow through, respond under pressure, handle conflict, and set expectations creates an everyday leadership experience for employees. When those habits are effective, employees are more likely to feel clear, supported, accountable, and confident in their responsibilities. When those habits are inconsistent, unclear, overly controlling, avoidant, defensive, or reactive, performance can begin to suffer.
For managers and supervisors, this webinar creates an opportunity to recognize behaviors that may be unintentionally limiting employee performance. It challenges leaders to move beyond simply asking, "Why is this employee not performing?" and begin asking, "What leadership behavior might be contributing to what I am seeing?"
For HR professionals, these blind spots can become repeated employee relations concerns, performance issues, complaints, turnover, morale problems, and ongoing coaching conversations with managers who may not realize they are part of the pattern.
For CEOs, presidents, and business owners, the impact is even greater. Leadership habits do not stay contained within one department. They influence organizational culture, employee retention, productivity, collaboration, customer service, reputation, and ultimately the performance of the business.
When employees receive mixed messages, customers may experience inconsistent service. When managers avoid difficult conversations, performance issues can grow. When leaders micromanage, employees may stop taking initiative. When expectations are unclear, accountability becomes difficult. When feedback is inconsistent, employees may not understand what success actually looks like.
This webinar helps leaders uncover those blind spots before they become larger organizational problems.
Participants will examine the connection between leadership behavior and employee outcomes, identify habits that may be creating unnecessary barriers, strengthen communication and accountability, and learn how greater leadership self-awareness can improve employee performance.
Because sometimes the first step in improving the employee is improving the way the employee is being led.
Areas Covered in the Session:-
Seven Areas Covered in This Session:
The Bigger Message:
This session helps leaders understand a critical truth: you cannot improve what you refuse to examine.
Participants will not simply learn how to manage employees differently. They will learn how to examine themselves as leaders, understand the employee experience, recognize the organizational consequences of leadership blind spots, and make changes that can improve performance at every level.
Better leadership habits can create better employee performance, stronger teams, better customer experiences, and stronger organizational results.
Background:-
One of the greatest risks to employee performance is not always a lack of skill, motivation, or accountability. Sometimes, the real performance barrier is the leadership behavior employees experience every day.
Managers develop habits. Some are intentional, while others become automatic. How a manager communicates expectations, responds to mistakes, gives feedback, delegates responsibility, manages conflict, recognizes performance, and follows through can directly influence how employees perform. The challenge is that leaders do not always recognize when their own habits are contributing to the very performance problems they are trying to correct.
That is the manager's blind spot.
An employee who appears disengaged may actually be working under unclear expectations. A team that avoids accountability may have learned that standards are applied inconsistently. Employees who stop speaking up may have experienced repeated dismissal, defensiveness, or lack of follow-through. Micromanagement can reduce confidence and ownership. Avoiding difficult conversations can allow poor performance to continue. Even strong performers can become frustrated when leadership habits create confusion, inconsistency, or unnecessary barriers to success.
For HR professionals, CEOs, and business owners, these leadership blind spots can become organizational problems. They affect employee engagement, productivity, retention, trust, workplace culture, customer experience, and ultimately business performance.
Today's workplace requires managers to do more than supervise employees. Leaders must develop the self-awareness to recognize how their own behaviors affect others. Before asking, "What is wrong with this employee?" effective leaders must also be willing to ask, "What am I doing, or not doing, that may be influencing this performance?"
The Manager's Blind Spot challenges leaders to examine the connection between leadership habits and employee results. Because sometimes improving employee performance begins with changing the leadership behavior surrounding it.
Why Should You Attend?
Managers are often expected to improve employee performance, strengthen accountability, increase engagement, reduce turnover, and build stronger teams. Yet one critical question is frequently overlooked: Could the manager's own leadership habits be affecting the performance they are trying to improve? Leadership blind spots can show up through inconsistent communication, unclear expectations, avoidance of difficult conversations, micromanagement, poor follow-through, delayed feedback, defensiveness, or assumptions about employees.
Left unaddressed, these habits can quietly weaken trust, productivity, accountability, confidence, and team performance. This webinar gives managers, supervisors, directors, HR professionals, executives, and business owners an opportunity to examine leadership from a different perspective. Instead of focusing only on what employees need to change, participants will learn how to recognize the leadership behaviors that may need to change first. Investing in this training is an investment in stronger managers, healthier teams, improved performance, and a more accountable workplace culture.
Five Powerful Reasons to Attend
This Webinar Is an Investment in Better Leadership
Organizations invest significant time and resources recruiting talented employees, developing teams, managing performance, and trying to retain their strongest people. That investment can be compromised when managers have never been taught to recognize how their own leadership behaviors influence employee performance.
The Manager's Blind Spot: How Leadership Habits Affect Employees' Performance creates an opportunity for leaders to look beyond policies, procedures, and performance ratings and examine what employees experience from leadership every day.
Participants will leave with one important leadership question:
Before I ask my employees to perform differently, what might I need to lead differently?
Who will Benefit?
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