Description

Bad attitudes, jealousy and disruptive behaviour will sabotage company morale, lower self-esteem and reduce teamwork and productivity. When toxic behaviour infects a organization at any level, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution!e.

Learning Objectives:-

• How managers inadvertently reward negative and destructive behaviours.
• The steps you need to act on in order to keep total control of the situation.
• The four types of problem employees there can be and how they become a problem.
• How to turn around the gossip, gab and the grapevine to create more empowered employees.
• How to tell when someone is lying to you and how to confront them on it.
• When to focus on the behaviour you see and not the attitude behind it.
• How to identify all the forms of bullying there are that you need to control.
• Learn which topics should not be talked about at work.
• How to stop the rumour mill before it gets started with a policy of transparency.
• Why people want to ‘push your buttons’ by their off-side or inappropriate comments.
• The D.I.S.C. Personality Profile – that teaches how people do what they do - good or bad.
• How to control the unwritten rules of the office that becomes the negative culture to discipline
• How to adopt great techniques to use when employees blame others or deny responsibility.

Several Complimentary Resources are Offered and Reviewed in this presentation:

• Free PDF version of E-Book: ‘Why Trust Me? Making Trust Your Competitive Edge’ 
• Self-Test: Rating Your Soft Skill Leadership Attributes (employee loyalty focus) 
• Self-Test: Confidential Leadership Empowerment Survey (employee retention) 
• COACH – Coaching Skills Self-Assessment (how to coach, empower, be coached) 
• My L.I.S.T. – how to get to know the driving/ motivation side of an employee 
• A link to all the complimentary resources on the Bruce Lee Web Site .

Background:-

Trust and engagement matters. This topic has evolved over the years based on first-hand experience building, managing and supporting businesses at many levels as well as working with corporate clients and associations for 40 years on their real issues. From all that experience, it has become evident that when you do not control bad behaviour, your reputation and business success suffers. With all the news the past few years of these topics, this addresses the why and the how to control it, people, their education and your leadership success.

Why Should You Attend:-

This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur, starting with that of Zero Tolerance and workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame disruptive and destructive behaviour.

Additional: Loss of trust.

Objectionable behaviour leads to workplace imbalances. Surveys have shown that because of the #MeToo and excessive news on the subject, up to 50% of male managers are now uncomfortable in work activities with women, over 30% are uncomfortable working alone with a woman, and 20% of male managers are uncomfortable mentoring women. Bad, offensive, disrespectful behaviour creates more bad behavior, increases turnover and lowers productivity. Incivility is all about rudeness to others and being courteous and respectful. It is up to you to prevent bad behavior by how you lead and manage your people.

This presentation is how to change the viewing of this person and their behaviour to where you move them to be solution orientated. Respect reduces stress, and it drives up trust, engagement, creativity and productivity.

Who Should Attend:-

Anyone who has to deal with difficult people, stress, complaints, bad attitudes, resignations, disciplining and promotions.