Biography:

Olga Khabinskay is COO at WCH Service Bureau, Inc.

With 25+ years in healthcare revenue cycle, she specializes in medical billing, revenue compliance, and payer contract evaluations—helping provider organizations reduce denials, strengthen collections, and make smarter network decisions. An advocate and educator on closed panels, payer negotiations, and reinstatements, Olga designs practical workflows that shorten time to payment and improve audit readiness.

She is currently developing a Trusted Biller Program to present to CMS and the New York State Medicaid Program, aimed at establishing standards that enhance billing accuracy, transparency, and payer–provider trust. A member of AAPC, HBMA, and RBMA, Olga also champions the idea that billers should be licensed to submit claims to government payers.